About Us
Our Story
In the heart of Fitzrovia, within one of London’s long-established medical districts, Bilba Clinic was created with a simple intention — to offer private healthcare that feels personal, considered and quietly refined.
From the outset, our vision was not to build something large, but to build something thoughtful. A family-led clinic where clinical responsibility, discretion and professional integrity guide every decision. A place where consultations are unhurried, conversations are meaningful, and patients feel genuinely listened to.
Healthcare is deeply personal. It involves trust, privacy and, often, vulnerability. We believe those moments deserve time and respect.
A Thoughtful Approach to Care
Each patient journey begins with listening.
We take care to understand your concerns, medical history and expectations before discussing any treatment options. Our approach is measured and grounded in clinical evidence. Recommendations are made carefully, with clarity and transparency.
Being independent allows us to focus on the quality of the experience and the continuity of care we provide. Many of our patients return over time, valuing the familiarity, discretion and considered pace of their appointments.
Professional Standards and Regulation
Bilba Clinic is registered with the Care Quality Commission (CQC), operating within the regulatory framework required for healthcare providers in England.
Our clinical team includes doctors and consultants registered with the General Medical Council (GMC), nurses registered with the Nursing and Midwifery Council (NMC), and allied health professionals registered with the Health and Care Professions Council (HCPC), where applicable. All professionals practise within their regulated scope and maintain ongoing professional development as required by their governing bodies.
We are also recognised providers for major private medical insurers, including Bupa, Vitality and WPA, enabling eligible patients to access care through their insurance provider where appropriate.
Behind the calm and discreet atmosphere of our clinic sits a structured governance framework designed to support safe, accountable and consistent practice.
Continuous Learning and Responsible Innovation
Medicine evolves, and responsible practice evolves with it.
We are committed to ongoing education, reflective practice and regular review of emerging clinical guidance.
Developments in medical and aesthetic care are assessed carefully before being incorporated into our services. Our focus remains on evidence, safety and suitability for each individual patient.
Innovation, in our view, is not about speed. It is about thoughtful refinement — improving systems, enhancing patient experience and ensuring our standards remain aligned with current professional guidance.
Patient feedback, internal audit and peer discussion all contribute to the steady development of our services.
EXCELLENT Based on 125 reviews Posted on Google Anabella CorinTrustindex verifies that the original source of the review is Google. Amazing clinic! You can find everything you need, with a wide range of treatments all in one place. The team is always so warm, welcoming, and hospitable, which makes every visit a lovely experience. I wholeheartedly recommend this clinic to everyone! ❤️ Nazli YaprakPosted on Google Gizem GOZENERTrustindex verifies that the original source of the review is Google. Perfect 🤩 place and doctor Dr.arzu Ercan 🐞Posted on Google markela stratTrustindex verifies that the original source of the review is Google. I am super pleased with the result of my lash lift milla was very professional and very skilled at the service and I would 100% recommend!!Posted on Google Aarizo SekandarzadeTrustindex verifies that the original source of the review is Google. I had a wonderful experience at Bilba Clinic London for my earlobe surgery Abdulrhman Abdulbaky . The team was incredibly professional, caring, and attentive throughout the whole process. They did an amazing job, and I’m extremely happy with the results. I felt comfortable and well looked after from my consultation through to the aftercare. I would highly recommend Bilba Clinic London to anyone considering earlobe surgery. Thank you to the whole team for the fantastic work! ⭐️⭐️⭐️⭐️⭐️Posted on Google Brenna ChristensenTrustindex verifies that the original source of the review is Google. I can’t recommend Dr Rogers and his team highly enough. From the very beginning, Dr Rogers, Katy, and Brani, were incredibly kind, patient and reassuring. I was nervous about some of the procedures I needed, but they took the time to explain everything clearly, answer my questions and make sure I felt comfortable throughout. I never felt rushed or dismissed, and their calm and compassionate approach made what could have been a very stressful experience so much easier. I’m extremely grateful for the care I’ve received and for how supported I’ve felt every step of the way. Dr Rogers is an excellent doctor, and Katy and Brani are equally wonderful. I feel very lucky to be in such caring and capable hands.Posted on Google Martyna WojtunTrustindex verifies that the original source of the review is Google. Very lovely staff and amenitiesPosted on Google Angela WallingtonTrustindex verifies that the original source of the review is Google. Amazing treatment from start to finish. Everyone is so attentive and so caring. Beautiful building. We would recommend it here in a heartbeat. Thank you so much Dr Rogers and Katie.Posted on Google Jessica TaklaTrustindex verifies that the original source of the review is Google. So kind and helpful would recommendPosted on Google Angus ATrustindex verifies that the original source of the review is Google. Very friendly and professional. They really helped me with losing weight and kept me motivated to achieve my goals. Thanks very much!Posted on Google Zoe TiveyTrustindex verifies that the original source of the review is Google. I honestly can’t recommend this clinic highly enough. From the moment I arrived, Dr Cinzia Sammartino and her assistant, Brani, made me feel completely at ease. They were both incredibly kind, professional and compassionate, and their calm, caring approach made the whole experience so much easier than I’d expected. The procedure was much quicker and easier than I’d imagined, and everything was explained clearly throughout. What stood out most was the genuine care and kindness I received. I actually left feeling quite emotional afterwards because I felt so well looked after. Thank you, Dr Cinzia Sammartino and Brani, for your warmth, professionalism and outstanding care. I wouldn’t hesitate to recommend you.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
A Clinic Shaped by Values
As a family-led clinic, our values influence both our clinical and non-clinical practice. We aim to provide care that is:
- Delivered with dignity and respect.
- Communicated clearly and honestly.
- Grounded in professional judgement and evidence.
- Supported by ongoing learning.
- Provided within a calm and private environment.
“We are proud to serve the diverse Fitzrovia and Central London community — from local residents and professionals to international patients seeking regulated private care in a discreet setting.”
Looking Ahead
Bilba Clinic continues to grow carefully and responsibly. Our focus remains on maintaining strong professional standards while preserving the personal atmosphere that defines us.
We understand that choosing a clinic is an important decision. Our aim is to provide a setting where you feel comfortable asking questions, confident in the care provided, and supported throughout your healthcare journey.
We look forward to welcoming you.
Schedule a Consultation Today
Book a personalised consultation with our experienced clinical team.
or call us +44 (0) 7858 848 244
30 mins
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