Cookie Policy

Bilba Clinic Ltd

1. Introduction

This Cookie Policy explains how Bilba Clinic Ltd (“Bilba Clinic”, “we”, “us”, “our”) uses cookies and similar technologies when you visit our website.

Bilba Clinic Ltd is a private limited company registered in England and Wales (Company No. 14932413), with its registered office at:

57 Great Titchfield Street

London

W1W 7PN

United Kingdom

By continuing to browse our website, you agree to the use of cookies as described in this policy, subject to your preferences and consent choices.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet or mobile phone) when you visit a website.

They help websites function efficiently and provide information to website owners about how visitors interact with the site.

Cookies cannot access other information stored on your device and do not give us access to your computer or files.

3. Types of Cookies We Use

We use the following categories of cookies:

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as:

Page navigation
Secure login areas
Booking forms
Security features

These cookies do not require your consent.

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymised information such as:

Pages visited
Time spent on pages
Traffic sources
Error messages

This helps us improve website performance and user experience.

We only use these cookies with your consent.

Examples may include:

Google Analytics (if enabled)
Website traffic monitoring tools

3.3 Functionality Cookies

These cookies remember your preferences, such as:

Language settings
Cookie preferences
Form data

They enhance your browsing experience but are not essential.

3.4 Marketing & Advertising Cookies (If Applicable)

If we use marketing tools (such as social media pixels or advertising platforms), these cookies:

Track website visits
Measure marketing performance
Show relevant advertisements

These cookies are only used with your explicit consent.

4. Third-Party Cookies

Some cookies may be set by third-party services integrated into our website, such as:

Online booking systems
Payment processors
Embedded maps (e.g., Google Maps)
Social media plugins

These providers may collect information in accordance with their own privacy policies. We recommend reviewing their policies separately.

Bilba Clinic does not control third-party cookies.

5. How You Can Control Cookies

When you first visit our website, you will be presented with a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Manage your cookie preferences

You can also control cookies through your browser settings:

Block cookies
Delete stored cookies
Receive alerts before cookies are set

Please note that disabling certain cookies may affect website functionality.

6. Legal Basis for Using Cookies

Under UK GDPR and PECR:

Strictly necessary cookies are processed under legitimate interest.
All non-essential cookies require your consent.

You may withdraw your consent at any time by adjusting your cookie preferences or browser settings.

7. How Long Cookies Are Stored

Cookies may be:

Session cookies – Deleted when you close your browser
Persistent cookies – Remain on your device for a specified period or until manually deleted

Retention periods vary depending on the type of cookie.

8. Data Protection & Security

Where cookies collect personal data, such processing is governed by our Privacy Policy.

We implement appropriate technical and organisational safeguards to protect any personal data collected through cookies.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

Legal changes
Regulatory guidance
Technical updates to our website

The latest version will always be published on our website with an updated effective date.

10. Contact Us

If you have any questions about our use of cookies, please contact:

Bilba Clinic Ltd